Privacy Policy

© Patrick Lupien

La Filière Mauricie – Mushrooms and Forest Edibles is a development department of the Syndicat des producteurs de bois de la Mauricie and is therefore listed in the Québec Business Register. The term “La Filière” will be used in the tags of this privacy policy.

Consent

Users agree that by using our site, they consent to:

  • The conditions set out in this privacy policy
  • The collection, use, and storage of the data listed in this policy.

Applicable Laws

This policy is in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

This privacy policy aims to outline:

  • How your personal information is collected and processed
  • Your rights regarding this information
  • Who is responsible for processing the personal data collected
  • To whom this information is shared
  • How cookies affect your user experience

Personal Data Collected Without Cookies

The following data may be collected when you perform certain actions on our site:

  • First and last name
  • Postal address
  • Email address
  • Phone number

This personal information is collected through the following methods:

  • Registration for an activity organized by La Filière or a partner company
  • Subscription to document updates over time
  • Purchases in our online shop
  • Registration form for an event
  • Newsletter subscription form
  • Opinion or public consultation surveys
  • Contests

Online Payments

Our online store does not store your credit card information on our servers. These details are processed and verified by PayPal, a secure payment processor, to complete the transaction.

How We Use This Personal Data

We use the information collected for the following purposes:

  • Contacting you
  • Gathering statistics
  • Providing information
  • Managing and optimizing the website
  • Registering for an event
  • Enhancing newsletter reach
  • Sending updates on digital documents

Cookies Used

We collect certain information through cookies, which help us generate statistics and traffic data, facilitate navigation, and improve our services. This includes:

  • IP address
  • Operating system (laptop or mobile)
  • Pages visited on our site and requests
  • Country of connection

Using these files helps us to:

  • Improve our communication practices
  • Provide an optimal browsing experience
  • Gather website performance statistics
  • Identify different user profiles
  • Develop effective advertising strategies

While browsing the site, third-party cookies may be stored. These include, in particular, the following third parties:

  • Google Analytics 4
  • Google Tag Manager
  • Pixel Meta (Facebook et Instagram)

These third parties have their own privacy policies and terms of use; La Filière disclaims any responsibility for them. We invite you to read their privacy policies and terms of use to understand how they operate.

With Whom We Share Personal Data

We may disclose user data to any member of our organization who reasonably needs it to achieve the objectives set out in this policy.

It is possible that we share certain information with third parties for the following reasons:

  • To analyze how users interact with the website
  • To define different user profiles
  • To create tailored advertising content
  • To improve the website interface and user experience

These third parties are not permitted to disclose your personal information to unauthorized third parties or use it for their own marketing purposes without La Filière’s knowledge.

If you do not wish your personal information to be shared with authorized third parties, you can object when selecting your cookie preferences or at any time thereafter.

Other Disclosures

La Filière does not rent, sell, or exchange personally identifiable information except in the following cases:

  • When required by law
  • When required for any legal proceedings

How Long We Store Personal Data

We do not retain user data beyond what is necessary to fulfill the purposes for which it was collected.

Data Protection Officer

La Filière’s Data Protection Officer is Mr. Ghislain Leblond, General Manager of the Syndicat des producteurs de bois de la Mauricie. He can be contacted as follows:

By email (with the subject “Personal Information”):
gleblond@spbois.qc.ca

By mail:
RPRP – Information Request
SPBM, 2410, de l’Industrie, Trois-Rivières, QC, G8Z 4R5

The Data Protection Officer (RPRP) of La Filière is responsible for determining the purposes and means of processing personal data.

How We Protect Your Personal Data

La Filière has implemented reasonable security measures to protect the personal data in our care. All data stored in our system is well secured and accessible only to our employees. Our employees are aware of confidentiality agreements, and any breach of this agreement would result in the employee’s termination.

Your Rights as a User

As a user, you have the right to access any personal data we have collected about you. In addition, you have the right to update or correct any personal data we hold, provided it is legally acceptable.

You can choose to withdraw or modify your consent to the collection and use of data at any time, as long as it is legally acceptable and you inform us within a reasonable timeframe.

How to Modify, Delete, or Challenge the Data Collected

If you would like your information to be deleted or modified in any way, please contact our Data Protection Officer.

Modifications

This privacy policy may be modified from time to time to remain compliant with the law and to reflect any changes in our data collection process. We recommend that users check our policy periodically to stay informed of any updates. If needed, we may inform users by email of changes to this policy.